Best for account access, App Store review questions, receipts, billing, and product support.
LaneMate Support
Help for accounts, Apple Health, live streams, recordings, billing, and event tools.
Use this page for App Store support, customer help, public live-session issues, recording questions, billing, account access, tournament tools, league setup, coaching, and pro-shop workflows.
Phone
810-384-5847Use for urgent launch support, venue questions, live event coordination, and billing escalation during business hours, 9 AM-9 PM Eastern Time.
Member Hub
Open Member LoginSign in to access profile settings, receipts, payment details, recordings, live sessions, and account tools.
Live Streaming + Recording Scale
Built for high-traffic public sessions with separate controls for private, guest, and public recordings.
LaneMate keeps public viewing separate from private member operations. Public live-session pages use lightweight watch pages and guest-safe endpoints built for broad audience traffic. Recording uploads and recording history remain authenticated member flows so public traffic does not expose private clips or member account data.
Guests use public watch pages and live-session APIs instead of private dashboard routes.
Private practice recordings, uploads, and clip history stay behind authenticated access; guest and public sharing expose only the session content selected for that audience.
Apple Health + Fitness
Open Profile, then Health + Fitness, then Enable Apple Health to grant step-count read access and bowling workout save access.
Billing and Receipts
Use Profile, Payment Information, Invoices, or Receipts for membership, coach, pro-shop, and event payment questions.
Events + Scoring
Use Discover, Tournaments, Leagues, Brackets, Live Sessions, and Payout Pots for public event and scoring support.
Recording Consent + Sharing
Before recording, notify participants and obtain any required participant, venue, organizer, parent, or guardian consent. Review private, guest, and public access before starting capture.
Privacy + Data Requests
Email [email protected] for access, correction, export, cloud-recording deletion, or other privacy help.